Acceptable Use Policy

Last Updated: January 22, 2026

As a provider of Internet access, website hosting, VPS and dedicated infrastructure, IP transit, public IP services, and other Internet-related services (collectively, the “Services”), SECUREHOST.COM (“SECUREHOST,” “we,” “us,” or “our”) offers customers (also known as subscribers) and their customers and users the ability to acquire and disseminate information.

SECUREHOST respects that the Internet provides a forum for free and open discussion and the dissemination of information. However, where competing interests are at issue—including compliance with applicable law, the protection of others, and the integrity and reliability of our network—SECUREHOST reserves the right to take preventative or corrective action.

This Acceptable Use Policy (“AUP”) supplements and forms part of each customer’s agreement with SECUREHOST and is intended to guide customer rights and obligations when using the Services.

This AUP may be revised from time to time. A customer’s continued use of SECUREHOST Services after changes are posted on www.securehost.com constitutes acceptance of the updated AUP.

1. JURISDICTION & CUSTOMER RESPONSIBILITY

1.1 Jurisdiction and Applicable Law

SECUREHOST operates in accordance with applicable laws and regulations, including those of The Commonwealth of The Bahamas, and may also be subject to legal obligations in other jurisdictions depending on the customer, the nature of the Services, and user location.

Customers are solely responsible for ensuring their use of the Services complies with:

• all applicable laws and regulations (including Bahamian laws where applicable),
• applicable industry rules and standards relevant to the customer’s business,
• third-party rights (including intellectual property and privacy rights), and
• this AUP and the customer agreement.

1.2 Customer Accountability

Customers are responsible for:

• all use of Services under their account,
• actions taken by their employees, users, customers, resellers, affiliates, or subsidiaries,
• securing their systems, passwords, and access credentials,
• maintaining accurate contact information and responding to abuse inquiries.

SECUREHOST does not generally monitor, verify, warrant, or vouch for the accuracy, quality, legality, or suitability of content customers may access or disseminate.

2. PROHIBITED USES

Customers may not use the Services—directly or indirectly—to engage in any prohibited activity. These prohibitions apply to the customer and to any third party using the Services through the customer’s account.

2.1 Network Abuse, Disruption, and Intentional Harm

You may not:

1. knowingly interfere with the lawful use of any SECUREHOST Service by others;
2. damage, disrupt, degrade, overload, or impair SECUREHOST systems, networks, or Services, or any third-party systems reachable through the Services;
3. launch, participate in, or facilitate denial-of-service attacks (DoS/DDoS), flooding, mail bombing, pinging, amplification attacks, or other disruptive activities;
4. operate “booter,” “stresser,” DDoS-for-hire, or similar services;
5. operate botnets, traffic laundering, malicious proxy infrastructure, or command-and-control services.

2.2 Unauthorized Access, Scanning, and Hacking

You may not:

6. attempt to access or gain entry to any computer, system, account, or network without authorization;

7. bypass or defeat security/authentication measures, including brute-force attempts, credential stuffing, password guessing, exploitation, or vulnerability abuse;

8. conduct port scanning, stealth scanning, vulnerability scanning, reconnaissance, or other information-gathering activities against systems you do not own or lack explicit authorization to test;

9. access or attempt to access SECUREHOST internal systems or security controls, or interfere with network operation.

2.3 Spam, Email Abuse, and Messaging Violations

You may not:

10. send, facilitate, or promote unsolicited bulk and/or commercial messages (spam) via email or messaging systems;

11. operate or maintain an open SMTP relay, open proxy, or unauthorized mail-forwarding designed to evade filters;

12. forge, misrepresent, manipulate, or hide message headers, routing, or origin information;

13. run email campaigns without demonstrable recipient consent (SECUREHOST may determine, in its discretion, whether recipients were “opt-in” based on evidence).

2.4 Malware, Harmful Code, and Exploit Delivery

You may not:

14. distribute, host, transmit, or make available malware, ransomware, spyware, rootkits, worms, trojans, exploit kits, keyloggers, malicious scripts, or harmful executables;

15. operate “drop sites,” payload delivery systems, malicious redirects, or drive-by download infrastructure;

16. distribute information intended to facilitate creation or deployment of destructive malware for misuse.

2.5 Phishing, Fraud, Deception, and Impersonation

You may not:

17. host or operate phishing pages, credential theft tools, spoofed login portals, or social engineering schemes;

18. impersonate SECUREHOST personnel, SECUREHOST customers, or any third party;

19. engage in fraud, deception, scams, identity theft, or financial exploitation, including fraudulent account signup or payment abuse;

20. host content/services intended to mislead users, steal personal information, or facilitate criminal activity.

2.6 Digital Asset / Financial Misuse (DARE-Compatible)

You may not use the Services to:

21. facilitate financial crime, including money laundering, terrorist financing, sanctions evasion, or similar unlawful activity;

22. operate fraudulent digital asset schemes, deceptive token offerings, market manipulation, or knowingly support illegal exchange activity where licensing is required by applicable law;

23. host phishing or credential theft targeting financial institutions, exchanges, wallets, identity providers, or payment systems.

2.7 Intellectual Property and Rights Violations

You may not:

24. infringe or misappropriate intellectual property rights (copyrights, trademarks, service marks, trade secrets, patents, proprietary technology);

25. distribute pirated software, cracked tools, licensing bypass utilities, serial keys, or materials designed to circumvent rights protections.

SECUREHOST will remove or block access to content upon receipt of a valid infringement notice where required by law and may terminate customers who commit repeat violations.

2.8 Illegal Content, Exploitation, and Harmful Material

You may not:

26. host, transmit, store, post, display, or make available child sexual abuse material (CSAM) or any content involving exploitation of minors;

27. host or distribute content that is illegal under applicable law, including but not limited to the laws of The Commonwealth of The Bahamas, and any other laws that apply to the customer’s use or user location;

28. engage in illegal trafficking, violence incitement, organized crime facilitation, or other unlawful conduct.

SECUREHOST will report CSAM to law enforcement as required by applicable law.

2.9 Harassment, Threats, Defamation, and Privacy Violations

You may not:

29. transmit or post defamatory, harassing, abusive, threatening, or violent language;

30. invade the privacy of others, unlawfully collect personal data, dox individuals, publish private information without consent, or engage in stalking;

31. engage in hate-based harassment, targeted abuse, intimidation, or unlawful discrimination.

2.10 Resource Abuse and Operational Misuse

You may not:

32. use the Services in a manner that unreasonably consumes bandwidth, CPU, memory, storage, or other resources to the detriment of other customers or network stability;

33. operate public file mirrors, unauthorized CDNs, illegal streaming, or large-scale distribution services without explicit written permission;

34. engage in cryptomining or blockchain workloads that violate plan limits, cause network harm, or are not explicitly permitted in writing by SECUREHOST.

2.11 Prohibited Competitive and Branding Conduct

You may not:

35. solicit SECUREHOST customers to patronize competing services while using SECUREHOST Services in a manner that violates agreement terms;

36. use SECUREHOST name, logo, or trademarks in marketing materials, contracts, invoices, or promotional content without express written authorization.

2.12 Reverse Engineering and Unauthorized Modifications

You may not:

37. modify, reverse engineer, decompile, disassemble, or create derivative works from SECUREHOST-provided software, tools, or systems unless expressly permitted in writing or allowed by applicable law.

2.13 Facilitating Violations

You may not:

38. advertise, transmit, distribute, or make available any program, product, or service designed to violate this AUP—including tools intended to spam, hack, DDoS, distribute malware, or pirate content.

2.14 Other Illegal or Harmful Activities

You may not:

39. engage in illegal activity including (without limitation) Ponzi schemes, pyramid schemes, fraudulent credit card transactions, sale of counterfeit goods, or illegal gambling;

40. engage in any activity—whether lawful or unlawful—that SECUREHOST determines, in its sole discretion, to be harmful to subscribers, operations, reputation, goodwill, or customer relations.

3. ENFORCEMENT AND REMEDIES

SECUREHOST does not, as a general practice, monitor customer communications or content. However, when SECUREHOST becomes aware of harmful or prohibited activity, it may take any action deemed appropriate, including but not limited to:

• removing or blocking access to content;
• shutting down a website, service, or server;
• suspending or terminating account access;
• applying rate-limits, filtering, blackholing, null-routing, or traffic controls;
• implementing screening or abuse prevention tools;
• cooperating with law enforcement or regulatory authorities.

SECUREHOST may act immediately and without prior notice where:

• required by law,
• public safety is at stake,
• network stability or security is threatened,
• prohibited content is present, or
• ongoing harm is likely.

Customers must cooperate with corrective or preventative measures. Failure to cooperate is a violation of this AUP.

4. RESELLERS AND THIRD-PARTY RESPONSIBILITY

SECUREHOST acknowledges that many customers are providers of Internet services and that traffic may originate from those customers’ end-users or third parties.

SECUREHOST does not require resellers to monitor or censor their users. However, SECUREHOST reserves the right to take direct action against:

• a reseller customer and/or
• a reseller’s end customer

depending on the circumstances.

SECUREHOST may take action against a reseller customer because of activities of a reseller’s customer, even where such action affects other customers of that reseller.

5. PRIVACY, SECURITY, AND DISCLOSURE

SECUREHOST takes reasonable operational and technical measures designed to protect the security and availability of the network and Services. However, no system is perfectly secure, and customers are responsible for using appropriate safeguards such as encryption, access control, key management, and secure configuration.

SECUREHOST may monitor network and systems to:

• maintain service reliability and performance,
• detect or prevent abuse or fraud,
• investigate security incidents, and
• comply with legal requirements.

SECUREHOST will not intentionally monitor the contents of private electronic communications unless required by law, governmental authority, or where necessary to protect public safety, SECUREHOST, or other customers.

SECUREHOST may disclose subscriber information, transmission records, or hosted content where necessary to:

• comply with applicable law, court order, subpoena, warrant, regulatory request, or lawful governmental request;
• protect SECUREHOST, its customers, or the public from harm;
• enforce this AUP or customer agreements;
• support incident response, fraud prevention, and network security.

SECUREHOST may be legally prohibited from notifying customers of such disclosures.

Data Residency and Lawful Access

Where Services are marketed as supporting data residency, SECUREHOST will operate those Services consistent with the stated residency framework. However, lawful access requests and compliance obligations may still apply and may require disclosure under applicable law.

6. INDEMNIFICATION

Customers agree to indemnify and hold harmless SECUREHOST, its affiliates, officers, employees, agents, and suppliers from any claim, liability, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

• a violation of this AUP,
• violation of law,
• customer content or actions, or
• actions of any party using Services through the customer’s account.

7. REPORTING ABUSE

Report violations of this AUP to:

abuse@securehost.com

Where possible, abuse reports should include:

• the source IP address(es),
• relevant timestamps (including time zone),
• affected domain(s)/service(s),
• logs or evidence,
• and any additional supporting details.

8. CONTACT

Questions about this AUP may be directed to: support@securehost.com